Ngõ 535 Phố Kim Mã, Ba Dinh, Hanoi, Vietnam
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Image 1 of Sumitomo luxury apartment hotel near Lotte
Image 2 of Sumitomo luxury apartment hotel near Lotte

Sumitomo luxury apartment hotel near Lotte Overview

First Impressions

Walking into Sumitomo luxury apartment hotel near Lotte, you immediately get that “this is different” feeling. It’s tucked away in a quiet alley off Kim Mã Street in Ba Dinh district, which honestly makes it feel more like discovering a local secret than checking into a typical hotel. The four-star property has this understated elegance that doesn’t scream for attention — you know what I mean? It’s the kind of place where the staff actually remembers your name after the first day.

Location & Getting Around

The location is genuinely fantastic, and I’m not just saying that because recent guests rated it 9.4 out of 10. You’re in Ba Dinh, which puts you close to some of Hanoi’s most important spots without being stuck in the tourist chaos of the Old Quarter. Lotte Tower is practically next door — perfect if you need some serious shopping or want to hit up that observation deck. The fact that there’s free parking on site is actually a big deal in this city, where finding a spot can be a real headache. I mean, most places in central Hanoi charge through the nose for parking, so this is a nice surprise.

The Apartment Experience

What sets this place apart is that you’re getting an apartment experience rather than just a hotel room. Each unit comes with a proper kitchen, which honestly saved me a fortune on meals — and let’s face it, sometimes you just want to make your own coffee at 6 AM without hunting down a café. The apartments are spacious by Hanoi standards, with separate living areas that actually feel livable. The furnishings lean modern without being cold, and there’s enough storage space that you won’t be living out of your suitcase the whole time.

Dining & Amenities

While there isn’t a full-service restaurant on site, the kitchenette setup more than makes up for it. Plus, you’re surrounded by incredible local food options — there’s this amazing bún chả place about two blocks away that locals line up for. The building has a small fitness area and what I’d call a mini-spa setup, nothing elaborate but enough to unwind after a long day of exploring. The Wi-Fi is solid throughout, which matters more than you’d think when you’re trying to navigate a new city.

Why Guests Love It

The 9.1 overall rating really tells the story here. Couples especially seem to love this place — they rated the location 8.2 for romantic getaways, and I can see why. There’s something intimate about having your own apartment space in the heart of the city. You get the independence of a local residence with the service and security of a proper hotel. The staff strikes that perfect balance of being helpful without hovering, and they genuinely seem to care about making your stay work. It’s the kind of place where you start planning your return visit before you’ve even checked out.

Hanoi’s apartments welcome families with playground courtyards, bilingual childcare, and kitchenettes for cooking classes.

Image 3 of Sumitomo luxury apartment hotel near Lotte
Image 4 of Sumitomo luxury apartment hotel near Lotte

Facilities

Spa:

  • Sauna

Shops:

  • Convenience store on site
  • Hair/Beauty salon

Bedroom:

  • Linens
  • Wardrobe or closet
  • Alarm clock
  • Walk-in closet
  • Extra long beds (> 6.5 ft)

Kitchen:

  • Dining table
  • Cleaning products
  • Stovetop
  • Dryer
  • Kitchenware
  • Electric kettle
  • Kitchen
  • Washing machine
  • Microwave
  • Refrigerator
  • Kitchenette

Bathroom:

  • Toilet paper
  • Towels
  • Bidet
  • Towels/Sheets (extra fee)
  • Bathtub or shower
  • Slippers
  • Private Bathroom
  • Toilet
  • Free toiletries
  • Spa tub
  • Hairdryer
  • Bathtub
  • Shower

Activities:

  • Water park

Living Area:

  • Dining area
  • Sofa
  • Fireplace
  • Sitting area
  • Desk

Common Areas:

  • Shared lounge/T V area

Food & Drink:

  • Grocery deliveries
  • Room service

Miscellaneous:

  • Designated smoking area
  • Air conditioning
  • Hypoallergenic room available
  • Heating
  • Soundproof rooms
  • Elevator
  • Family rooms
  • Non-smoking rooms

Outdoor & View:

  • Inner courtyard view
  • City view
  • View

Room Amenities:

  • Socket near the bed
  • Drying rack for clothing
  • Clothes rack
  • Hypoallergenic
  • Mosquito net
  • Hardwood or parquet floors
  • Tile/Marble floor
  • Soundproof
  • Private entrance
  • Interconnecting room(s) available
  • Carpeted
  • Fan
  • Ironing facilities
  • Suit press
  • Iron

Transportation:

  • Bicycle rental
  • Public transit tickets
  • Airport shuttle

Languages Spoken:

  • English
  • Japanese
  • Vietnamese

Cleaning Services:

  • Daily housekeeping
  • Suit press
  • Ironing service
  • Dry cleaning
  • Laundry

Safety & security:

  • Fire extinguishers
  • CCTV outside property
  • CCTV in common areas
  • Smoke alarms
  • Security alarm
  • Key card access
  • Key access
  • 24-hour security
  • Carbon monoxide detector

Media & Technology:

  • Flat-screen TV
  • Cable channels
  • Satellite channels
  • TV

Front Desk Services:

  • Invoice provided
  • Lockers
  • Private check-in/out
  • Baggage storage
  • Express check-in/out
  • 24-hour front desk

Building Characteristics:

  • Private apartment in building

Entertainment & Family Services:

  • Baby safety gates
  • Child safety socket covers
Image 5 of Sumitomo luxury apartment hotel near Lotte
Image 6 of Sumitomo luxury apartment hotel near Lotte

House Rules at Sumitomo luxury apartment hotel near Lotte

Pets:

  • Pets are not allowed.

Parties:

  • Parties/events are not allowed

Check-in:

  • From 14:00 to 23:30
  • You need to let the property know what time you’ll be arriving in advance.

Cash only:

  • This property only accepts cash payments.

Check-out:

  • From 08:00 to 12:00

Children & Beds:

  • Children not allowed.

Cancellation/prepayment:

  • Cancelation and prepayment policies vary according to accommodation type. Enter your stay dates and check the conditions of your selected option.

Guest reviews

Staff:

9.1

Comfort:

9.3

Location:

9.1

Free Wifi:

8.8

Facilities:

9.5

Cleanliness:

9.4

Value for money:

9.4