173 Hang Bong Street, Hoan Kiem, Hanoi, Vietnam
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Image 1 of Beryl Charm Hotel and Spa
Image 2 of Beryl Charm Hotel and Spa

Beryl Charm Hotel and Spa Overview

First Impressions

Walking into Beryl Charm Hotel and Spa on Hang Bong Street, you immediately notice how they’ve managed to create this calm oasis right in the middle of Hanoi’s bustling Old Quarter. The lobby has this warm, contemporary Vietnamese aesthetic — not trying too hard to be fancy, but definitely polished. What struck me most was how the staff genuinely seemed to care about getting things right, which honestly isn’t always a given at four-star properties in busy tourist areas.

Perfect Old Quarter Location

The location is actually brilliant if you want to experience authentic Hanoi without sacrificing comfort. You’re literally steps from Hoan Kiem Lake — I mean, you can walk there in about three minutes — and surrounded by some of the best street food vendors in the city. The famous weekend night market happens right around the corner, and you know what? You can enjoy all that energy during the day, then retreat back to your quiet room when you need a break from the sensory overload that is Old Quarter life.

The Rooms and Comfort

The rooms are thoughtfully designed with Vietnamese touches that feel genuine rather than touristy. Mine had this lovely view of the narrow street below — watching the organized chaos of motorbikes and vendors was like having my own private documentary playing outside the window. The beds are actually comfortable (not always guaranteed in this part of the world), and the air conditioning works properly, which you’ll definitely appreciate during Hanoi’s humid months. The bathrooms are modern and well-maintained, with good water pressure that’s reliable throughout the day.

Spa and Dining Experience

The spa services here are where this place really shines — they offer traditional Vietnamese treatments that feel authentic, not like some watered-down tourist version. I tried their herbal massage after a long day exploring temples, and it was exactly what I needed. The on-site restaurant serves both Vietnamese and international dishes, and while it’s not groundbreaking, the pho is solid and the spring rolls are fresh. There’s also parking available, which is actually a big deal in this neighborhood where most hotels can’t offer that.

Why Guests Love It

What makes this hotel work so well is how it balances accessibility with tranquility. You’re in the heart of everything — the Temple of Literature is a short taxi ride away, the French Quarter is walkable, and you’re surrounded by incredible local eateries — but you can actually get a good night’s sleep. The staff knows the area well and gives solid recommendations that go beyond the obvious tourist spots. Couples particularly seem to appreciate the intimate atmosphere and the fact that you can easily explore together on foot, then come back to somewhere that feels like a proper retreat. It’s one of those places where the high rating makes complete sense once you’ve stayed there.

Image 3 of Beryl Charm Hotel and Spa
Image 4 of Beryl Charm Hotel and Spa

Facilities

Spa:

  • Full-body massage
  • Hand massage
  • Head massage
  • Couples’ massage
  • Foot massage
  • Neck massage
  • Back massage
  • Spa/Wellness packages
  • Spa lounge/Relaxation area
  • Spa facilities
  • Massage
  • Spa

Bedroom:

  • Linens
  • Wardrobe or closet

General:

  • Shuttle service
  • Convenience store on site
  • Shared lounge/T V area
  • Hypoallergenic
  • Designated smoking area
  • Air conditioning
  • Smoke-free property
  • Wake-up service
  • Hardwood or parquet floors
  • Heating
  • Soundproof
  • Car rental
  • Laptop safe
  • Packed lunches
  • Soundproof rooms
  • Elevator
  • Family rooms
  • Hair/Beauty salon
  • Ironing facilities
  • Airport shuttle
  • Non-smoking rooms
  • Iron
  • Wake-up service/Alarm clock
  • Room service

Kitchen:

  • Electric kettle
  • Refrigerator

Parking:

  • Street parking

Bathroom:

  • Toilet paper
  • Towels
  • Bidet
  • Towels/Sheets (extra fee)
  • Bathtub or shower
  • Slippers
  • Private Bathroom
  • Toilet
  • Free toiletries
  • Hairdryer
  • Bathtub
  • Shower

Outdoors:

  • BBQ facilities
  • Terrace

Activities:

  • Bicycle rental
  • Cooking class
  • Tour or class about local culture
  • Happy hour
  • Themed dinners
  • Bike tours
  • Walking tours
  • Cycling

Living Area:

  • Sitting area
  • Desk

Food & Drink:

  • Coffee house on site
  • Fruit
  • Wine/Champagne
  • Kid-friendly buffet
  • Special diet meals (on request)
  • Snack bar
  • Breakfast in the room
  • Restaurant

Accessibility:

  • Entire unit wheelchair accessible
  • Upper floors accessible by elevator

Room Amenities:

  • Socket near the bed
  • Drying rack for clothing
  • Clothes rack

Transportation:

  • Public transit tickets

Languages Spoken:

  • English
  • Vietnamese

Cleaning Services:

  • Daily housekeeping
  • Suit press
  • Ironing service
  • Dry cleaning
  • Laundry

Safety & security:

  • Fire extinguishers
  • CCTV outside property
  • CCTV in common areas
  • Smoke alarms
  • Security alarm
  • Key card access
  • Key access
  • 24-hour security
  • Safe

Media & Technology:

  • Flat-screen TV
  • Cable channels
  • Telephone
  • TV

Business Facilities:

  • Fax/Photocopying
  • Business center

Front Desk Services:

  • Invoice provided
  • Lockers
  • Private check-in/out
  • Concierge
  • ATM on site
  • Baggage storage
  • Tour desk
  • Currency exchange
  • Express check-in/out
  • 24-hour front desk
Image 5 of Beryl Charm Hotel and Spa
Image 6 of Beryl Charm Hotel and Spa

House Rules at Beryl Charm Hotel and Spa

Pets:

  • Pets are not allowed.

Check-in:

  • From 14:00
  • Guests are required to show a photo ID and credit card at check-in.

Check-out:

  • Until 12:00

Children & Beds:

  • Children of all ages are welcome.

No age restriction:

  • There’s no age requirement for check-in

Cancellation/prepayment:

  • Cancelation and prepayment policies vary according to accommodation type. Enter your stay dates and check the conditions of your selected option.

Guest reviews

Staff:

9.5

Comfort:

9.0

Location:

9.5

Free Wifi:

9.6

Facilities:

8.6

Cleanliness:

8.9

Value for money:

8.8