

Beryl Charm Hotel and Spa Overview
First Impressions
Walking into Beryl Charm Hotel and Spa on Hang Bong Street, you immediately notice how they’ve managed to create this calm oasis right in the middle of Hanoi’s bustling Old Quarter. The lobby has this warm, contemporary Vietnamese aesthetic — not trying too hard to be fancy, but definitely polished. What struck me most was how the staff genuinely seemed to care about getting things right, which honestly isn’t always a given at four-star properties in busy tourist areas.
Perfect Old Quarter Location
The location is actually brilliant if you want to experience authentic Hanoi without sacrificing comfort. You’re literally steps from Hoan Kiem Lake — I mean, you can walk there in about three minutes — and surrounded by some of the best street food vendors in the city. The famous weekend night market happens right around the corner, and you know what? You can enjoy all that energy during the day, then retreat back to your quiet room when you need a break from the sensory overload that is Old Quarter life.
The Rooms and Comfort
The rooms are thoughtfully designed with Vietnamese touches that feel genuine rather than touristy. Mine had this lovely view of the narrow street below — watching the organized chaos of motorbikes and vendors was like having my own private documentary playing outside the window. The beds are actually comfortable (not always guaranteed in this part of the world), and the air conditioning works properly, which you’ll definitely appreciate during Hanoi’s humid months. The bathrooms are modern and well-maintained, with good water pressure that’s reliable throughout the day.
Spa and Dining Experience
The spa services here are where this place really shines — they offer traditional Vietnamese treatments that feel authentic, not like some watered-down tourist version. I tried their herbal massage after a long day exploring temples, and it was exactly what I needed. The on-site restaurant serves both Vietnamese and international dishes, and while it’s not groundbreaking, the pho is solid and the spring rolls are fresh. There’s also parking available, which is actually a big deal in this neighborhood where most hotels can’t offer that.
Why Guests Love It
What makes this hotel work so well is how it balances accessibility with tranquility. You’re in the heart of everything — the Temple of Literature is a short taxi ride away, the French Quarter is walkable, and you’re surrounded by incredible local eateries — but you can actually get a good night’s sleep. The staff knows the area well and gives solid recommendations that go beyond the obvious tourist spots. Couples particularly seem to appreciate the intimate atmosphere and the fact that you can easily explore together on foot, then come back to somewhere that feels like a proper retreat. It’s one of those places where the high rating makes complete sense once you’ve stayed there.


Facilities
Spa:
- Full-body massage
- Hand massage
- Head massage
- Couples’ massage
- Foot massage
- Neck massage
- Back massage
- Spa/Wellness packages
- Spa lounge/Relaxation area
- Spa facilities
- Massage
- Spa
Bedroom:
- Linens
- Wardrobe or closet
General:
- Shuttle service
- Convenience store on site
- Shared lounge/T V area
- Hypoallergenic
- Designated smoking area
- Air conditioning
- Smoke-free property
- Wake-up service
- Hardwood or parquet floors
- Heating
- Soundproof
- Car rental
- Laptop safe
- Packed lunches
- Soundproof rooms
- Elevator
- Family rooms
- Hair/Beauty salon
- Ironing facilities
- Airport shuttle
- Non-smoking rooms
- Iron
- Wake-up service/Alarm clock
- Room service
Kitchen:
- Electric kettle
- Refrigerator
Parking:
- Street parking
Bathroom:
- Toilet paper
- Towels
- Bidet
- Towels/Sheets (extra fee)
- Bathtub or shower
- Slippers
- Private Bathroom
- Toilet
- Free toiletries
- Hairdryer
- Bathtub
- Shower
Outdoors:
- BBQ facilities
- Terrace
Activities:
- Bicycle rental
- Cooking class
- Tour or class about local culture
- Happy hour
- Themed dinners
- Bike tours
- Walking tours
- Cycling
Living Area:
- Sitting area
- Desk
Food & Drink:
- Coffee house on site
- Fruit
- Wine/Champagne
- Kid-friendly buffet
- Special diet meals (on request)
- Snack bar
- Breakfast in the room
- Restaurant
Accessibility:
- Entire unit wheelchair accessible
- Upper floors accessible by elevator
Room Amenities:
- Socket near the bed
- Drying rack for clothing
- Clothes rack
Transportation:
- Public transit tickets
Languages Spoken:
- English
- Vietnamese
Cleaning Services:
- Daily housekeeping
- Suit press
- Ironing service
- Dry cleaning
- Laundry
Safety & security:
- Fire extinguishers
- CCTV outside property
- CCTV in common areas
- Smoke alarms
- Security alarm
- Key card access
- Key access
- 24-hour security
- Safe
Media & Technology:
- Flat-screen TV
- Cable channels
- Telephone
- TV
Business Facilities:
- Fax/Photocopying
- Business center
Front Desk Services:
- Invoice provided
- Lockers
- Private check-in/out
- Concierge
- ATM on site
- Baggage storage
- Tour desk
- Currency exchange
- Express check-in/out
- 24-hour front desk


House Rules at Beryl Charm Hotel and Spa
Pets:
- Pets are not allowed.
Check-in:
- From 14:00
- Guests are required to show a photo ID and credit card at check-in.
Check-out:
- Until 12:00
Children & Beds:
- Children of all ages are welcome.
No age restriction:
- There’s no age requirement for check-in
Cancellation/prepayment:
- Cancelation and prepayment policies vary according to accommodation type. Enter your stay dates and check the conditions of your selected option.
Guest reviews
Staff:
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Location:
Free Wifi:
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