3A hang mam, hoan kiem , hanoi, Hoan Kiem, Hanoi, Vietnam
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Image 1 of Madelise Central Hotel & Travel
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Madelise Central Hotel & Travel Overview

First Impressions

Walking into Madelise Central Hotel & Travel, you immediately get that feeling of being in the right place at the right time. This four-star property sits right on Hang Mam street in the Old Quarter, and honestly, the location couldn’t be better — I mean, you’re literally in the beating heart of Hanoi. The lobby has this welcoming, understated elegance that doesn’t try too hard, which I actually appreciate after seeing so many hotels that go overboard with the marble and gold.

Location & Neighborhood

Here’s what you need to know about the location — it’s absolutely perfect for exploring the Old Quarter on foot. You’re maybe a three-minute walk from Hoan Kiem Lake, which becomes your morning jog route or evening stroll destination. The narrow streets around the hotel buzz with street food vendors, coffee shops, and those tiny local eateries where you’ll have some of your best meals. Couples seem to love this area especially (they rate it 9.5, which honestly makes sense), and I can see why — there’s something romantic about wandering these ancient streets together, discovering hidden temples and art galleries tucked between the shops.

The Room Experience

The room I stayed in was well-designed for the space constraints of the Old Quarter — you know how these historic buildings can be. Everything felt thoughtfully planned, from the comfortable bed to the modern bathroom that somehow fit perfectly into what’s clearly an older building. The air conditioning works well (crucial in Hanoi’s humidity), and the windows actually open if you prefer fresh air. What I really appreciated was the attention to cleanliness and the little touches that show they care about guest comfort.

Dining & Amenities

The hotel’s restaurant serves both Vietnamese and international dishes, though honestly, with the incredible street food scene right outside your door, you might find yourself eating out more often than not. The staff here really knows their stuff when it comes to local recommendations — they pointed me toward this amazing pho place just two blocks away that I never would have found on my own. There’s also parking available, which is actually a big deal in this part of the city where motorbikes and cars compete for every inch of space.

Why Guests Love It

What sets this place apart is really the combination of professional service and that unbeatable location score of 9.4. The staff genuinely seems to enjoy helping guests navigate the city, and they’re quick with practical advice about everything from taxi apps to temple etiquette. You’re staying in a neighborhood where locals actually live and work, not some tourist bubble, but you still get the comfort and reliability of a well-run hotel. It’s that sweet spot where you feel like you’re experiencing authentic Hanoi while having a comfortable, clean place to retreat to at the end of long days of exploring.

Hotels in Hanoi line Hoan Kiem promenades, colonial boulevards, and lakeside neighborhoods buzzing with coffee culture.

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Facilities

Spa:

  • Beach umbrellas
  • Spa

View:

  • View

Bedroom:

  • Linens
  • Wardrobe or closet
  • Alarm clock
  • Walk-in closet

General:

  • Shuttle service
  • Grocery deliveries
  • Hypoallergenic
  • Designated smoking area
  • Air conditioning
  • Smoke-free property
  • Wake-up service
  • Hardwood or parquet floors
  • Tile/Marble floor
  • Soundproof
  • Car rental
  • Laptop safe
  • Soundproof rooms
  • Elevator
  • Family rooms
  • Ironing facilities
  • Airport shuttle
  • Non-smoking rooms
  • Iron
  • Wake-up service/Alarm clock
  • Room service

Kitchen:

  • Coffee machine
  • Cleaning products
  • Electric kettle
  • Refrigerator

Bathroom:

  • Toilet paper
  • Towels
  • Additional bathroom
  • Towels/Sheets (extra fee)
  • Bathtub or shower
  • Slippers
  • Shared toilet
  • Private Bathroom
  • Toilet
  • Free toiletries
  • Hairdryer
  • Bathtub
  • Shower

Outdoors:

  • Terrace

Activities:

  • Bicycle rental
  • Live sports events (broadcast)
  • Cooking class
  • Tour or class about local culture
  • Bike tours
  • Walking tours

Living Area:

  • Sitting area
  • Desk

Food & Drink:

  • Fruit
  • Wine/Champagne
  • Kid-friendly buffet
  • Kids’ meals
  • Breakfast in the room
  • Minibar
  • Tea/Coffee maker

Accessibility:

  • Upper floors accessible by elevator

Room Amenities:

  • Socket near the bed
  • Clothes rack

Transportation:

  • Public transit tickets

Languages Spoken:

  • English
  • French
  • Vietnamese

Cleaning Services:

  • Daily housekeeping
  • Suit press
  • Ironing service
  • Dry cleaning
  • Laundry

Safety & security:

  • Fire extinguishers
  • CCTV outside property
  • CCTV in common areas
  • Smoke alarms
  • Security alarm
  • Key card access
  • Key access
  • 24-hour security
  • Safe

Media & Technology:

  • iPod dock
  • Flat-screen TV
  • Cable channels
  • Telephone
  • TV

Business Facilities:

  • Fax/Photocopying

Front Desk Services:

  • Invoice provided
  • Lockers
  • Concierge
  • Baggage storage
  • Tour desk
  • Currency exchange
  • 24-hour front desk
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Image 6 of Madelise Central Hotel & Travel

House Rules at Madelise Central Hotel & Travel

Pets:

  • Pets are not allowed.

Check-in:

  • From 14:00 to 21:00

Check-out:

  • From 06:00 to 12:00

Children & Beds:

  • Children of all ages are welcome.

No age restriction:

  • There’s no age requirement for check-in

Cancellation/prepayment:

  • Cancelation and prepayment policies vary according to accommodation type. Enter your stay dates and check the conditions of your selected option.

Guest reviews

Staff:

9.2

Comfort:

8.5

Location:

9.1

Free Wifi:

7.9

Facilities:

8.3

Cleanliness:

8.5

Value for money:

8.4