304 Phố Kim Mã, Ba Dinh, Hanoi, Vietnam
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Image 1 of Royal Serviced apartment Vinhomes Metropolis
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Royal Serviced apartment Vinhomes Metropolis Overview

First Impressions

Walking into Royal Serviced apartment Vinhomes Metropolis, you immediately get that “this is actually nice” feeling — you know, when a place exceeds your expectations without trying too hard. The lobby has this modern, clean aesthetic that doesn’t scream “trying to be fancy,” but still feels polished. I mean, it’s a four-star property, so you’d expect some level of sophistication, and they deliver on that front without being pretentious about it.

Location That Actually Matters

Here’s what I love about the Kim Mã area in Ba Dinh — it’s where locals actually live and work, not just a tourist bubble. You’re literally a few minutes from Lotte Tower if you need that big-city shopping fix, but honestly, the real charm is being able to walk to proper Vietnamese coffee shops and street food spots that haven’t been sanitized for tourists. The Hanoi Opera House is close enough for an evening show, and you can easily grab a taxi to the Old Quarter when you want that classic Hanoi experience. Couples seem to really get this location — there’s something romantic about having your own space in a real neighborhood rather than being stuck in a hotel district.

The Apartment Experience

This isn’t your typical hotel room situation — you’re getting an actual apartment with space to breathe. The kitchen setup is surprisingly functional (I’ve seen too many serviced apartments where the kitchen is basically decorative), and having a proper living area makes such a difference when you’re staying more than a couple nights. The furnishing feels contemporary without being cold, and the windows give you decent city views. What really works is that everything feels like it was designed for people who might actually live here, not just pass through.

Daily Life and Amenities

The building itself has this whole ecosystem thing going on — there’s a decent restaurant downstairs when you don’t feel like cooking, and the spa facilities are actually worth using (not just something they mention in the brochure). Parking is handled properly, which honestly matters more than you’d think in Hanoi’s traffic situation. The staff seems to understand that serviced apartment guests need different things than hotel guests — they’re helpful without being hovering, and they actually know the neighborhood well enough to give useful recommendations.

Why Guests Love It

Look, the 9.1 rating isn’t just because everything works (though it does) — it’s because this place gets the balance right between hotel service and apartment independence. You can cook your own breakfast or grab something from the street vendors outside, have meetings in your living room or use the business facilities downstairs. For couples especially, there’s something appealing about having your own little Hanoi base rather than just a hotel room. The location keeps getting mentioned in reviews because once you’re here, you realize how well-connected you are to both the business district and the more authentic parts of the city. It’s that sweet spot where you feel like you’re living in Hanoi, not just visiting it.

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Facilities

Spa:

  • Beach chairs/Loungers

Kitchen:

  • Kitchenware
  • Kitchen
  • Washing machine
  • Kitchenette

Bathroom:

  • Private Bathroom

Outdoors:

  • Balcony
  • Terrace
  • Garden

Miscellaneous:

  • Air conditioning
  • Non-smoking rooms

Outdoor & View:

  • View

Room Amenities:

  • Soundproof

Languages Spoken:

  • Vietnamese

Safety & security:

  • Fire extinguishers
  • CCTV outside property
  • CCTV in common areas
  • Smoke alarms
  • Security alarm
  • 24-hour security
  • Carbon monoxide detector
  • Safe

Media & Technology:

  • Flat-screen TV
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House Rules at Royal Serviced apartment Vinhomes Metropolis

Pets:

  • Pets are not allowed.

Groups:

  • When booking more than 2 rooms, different policies and additional fees may apply.

Check-in:

  • From 14:00 to 0:00
  • You need to let the property know what time you’ll be arriving in advance.

Check-out:

  • Until 12:00

Children & Beds:

  • Children of all ages are welcome.

No age restriction:

  • There’s no age requirement for check-in

Cancellation/prepayment:

  • Cancelation and prepayment policies vary according to accommodation type. Enter your stay dates and check the conditions of your selected option.

Guest reviews

Staff:

9.4

Comfort:

9.1

Location:

9.7

Facilities:

9.1

Cleanliness:

9.4

Value for money:

9.4