Hanoi La Palm Premier Hotel & Spa

Hanoi La Palm Premier Hotel & Spa Overview

You know what caught me off guard about the Hanoi La Palm Premier Hotel & Spa? Walking into that lobby after navigating the organized chaos of Hang Quat Street – it’s like stepping through a portal. I mean, one minute you’re dodging motorbikes and street vendors selling silk scarves (seriously, Hang Quat is basically silk central), and the next you’re in this surprisingly sophisticated space that actually feels calm. The 9.3 rating makes sense once you’re inside, though honestly, from the street it just looks like another narrow Hanoi building squeezed between shophouses.

What really won me over was how the staff seemed to get that most guests are probably overwhelmed by Old Quarter energy. The front desk team – and I’m not just saying this – actually remembered my name after day one, which is rare for a 4-star place. They’re also genuinely helpful about navigating the neighborhood, not just handing you a generic map. The spa part of the name isn’t just marketing fluff either; I spent way too much money there, but after walking Hanoi’s uneven sidewalks all day, those foot massages were worth every dong. The rooms themselves are what you’d expect for the price point – clean, comfortable, good AC (crucial in Hanoi’s sticky summers), though the windows facing the street can get a bit noisy early morning when the vendors start setting up. Pro tip: ask for a room facing the back if you’re a light sleeper.

Here’s the thing about staying right in Hoan Kiem – you’re literally a five-minute walk from the lake, which means you can do that sunrise walk thing without feeling like a tourist trying too hard. Plus you’re close enough to the weekend night market that you can pop back to drop off purchases (and trust me, you’ll have purchases). The location is actually pretty perfect for first-timers who want to feel like they’re in “real” Hanoi without being completely overwhelmed. I’ve stayed in fancier places in the French Quarter, but there’s something to be said for being where locals actually shop and eat. The hotel restaurant is decent but nothing special – honestly, just walk thirty seconds in any direction and you’ll find better pho. What impressed me most was the little touches that show they understand their guests: good WiFi throughout (not just the lobby), proper hangers in the closets, and a business center that’s actually useful. It’s not going to blow your mind, but it’s exactly what you want after a long day of temple-hopping and market-wandering – a comfortable, clean retreat that doesn’t feel like it could be anywhere in the world.

Hanoi La Palm Premier Hotel & Spa Accommodations

Reviews of Hanoi La Palm Premier Hotel & Spa

• Husam from Australia – 6 June 2025 (10/10)

  All good

• Jo from Ireland – 3 June 2025 (9/10)

  Great location, friendly staff. Stayed in two connecting rooms on 8th floor. Very quiet rooms. Everything went as expected. Good breakfast with plenty of veggie options.
  
  What could be improved: Probably needs a new coat of paint to freshen up rooms.

• Nick from United States – 3 June 2025 (10/10)

  Mr. Kang was great.
  
  What could be improved: Mr. Kang was handsome!

• Hue from Australia – 29 May 2025 (10/10)

  Perfectly located in the heart of the city — just a short walk to cafes, restaurants, and main attractions. The staff were incredibly friendly and helpful. From check-in to check-out, everything was smooth.

• Tomas from Australia – 25 May 2025 (10/10)

  Nice staff, good attention.

• Victoria from Spain – 18 May 2025 (10/10)

  Very warm staff, they were very attentive with us and our toddler, specially Tony but all of them were absolutely awesome! Great location too. Breakfast was good!!

• Renki from Spain – 18 May 2025 (8/10)

  It was spacious and really really well located
  
  What could be improved: the wifi, was slow

• Shirley from Australia – 17 May 2025 (10/10)

  The location is perfect! Breakfast was very well prepared! Shower was amazing. The towels smelled amazing.
  
  What could be improved: I suggest improving the internet/Wi-Fi, as the connection was not good enough.

• Gope from Indonesia – 14 May 2025 (10/10)

  Perfect Location. Near to All Restaurants and Tourist Spots. Nice Clean Rooms. Comfy Bed and pillows. Good Amenities. Quick Service. Front Desk Was fast. Checkin was smooth. Helen At Front desk was so Nice and Cooperative. Mr kang also Help us a lot with our needs. Lauw the doorboy was fast with our Luggage. Breakfast was Excellent. On the whole our 4 nights were Excellent. Will come back again if we touch Hanoi.
  
  What could be improved: Nothing Much. All were Good. Little problem with the Hot Water in bathroom but They changed our Room and All Were Good. Worth the money.

• Mikołaj from Poland – 14 May 2025 (10/10)

  Personel in this hotel is very friendly, helpfull and speaks english well, they gave us advices what to see and eat in town. They allowed us check in early without any additional fee and gave us tea and snacks while we were waiting for the room. There is possibility to have laundry done (50k per 1 kg). Included breakfast was various and delicious. Localization couldn't be better.
  
  What could be improved: Sometimes there wasn't hot water, but it wasn't big problem.

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