249 Thụy Khuê, Tay Ho, Hanoi, Vietnam
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Lexington Westlake Overview

First Impressions

Walking into Lexington Westlake, you immediately notice how the lobby strikes that perfect balance between modern comfort and understated elegance. This four-star property sits right on Thụy Khuê street in the Tay Ho district, and honestly, the location couldn’t be better if you’re looking to experience both local life and easy access to Hanoi‘s main attractions. The staff greets you with genuine warmth — not the rehearsed kind you get at some places, but the sort that makes you feel like they actually want you there.

The Neighborhood Advantage

Tay Ho is where you want to be if you’re planning to explore West Lake, Vietnam’s largest freshwater lake. I mean, you’re literally steps away from the waterfront, and the morning walks along the lake are something else entirely. The area has this nice mix of local Vietnamese life and expat-friendly spots — you’ll find authentic pho joints next to cozy cafes that wouldn’t look out of place in Melbourne or San Francisco. What’s really convenient is the free private parking on site, which is actually a big deal in Hanoi where finding a parking spot can be a genuine headache.

Room Experience

The room I stayed in was spacious by Hanoi standards, with large windows that let in plenty of natural light. The beds are properly comfortable — you know how some hotels have mattresses that are either too soft or feel like sleeping on concrete? This isn’t one of those places. The bathroom is well-appointed with a good shower (strong water pressure, which matters more than you’d think), and there’s enough storage space for a week-long stay without feeling cramped.

Dining and Amenities

The hotel’s restaurant serves a solid mix of Vietnamese and international dishes, though honestly, with Tay Ho’s food scene right outside your door, you’ll probably want to explore the neighborhood options too. Breakfast is included and covers all the basics — fresh fruit, Vietnamese coffee that’ll wake you right up, and both local and Western options. The spa facilities are decent for unwinding after a day of sightseeing, nothing fancy but clean and relaxing enough to work out the kinks from all that walking around Hanoi’s Old Quarter.

Why Guests Love It

What really sets this place apart is how it manages to feel like a proper retreat while keeping you connected to authentic Hanoi life. Couples particularly seem to appreciate the location — and I can see why, given that West Lake sunsets are pretty spectacular and there are plenty of romantic dinner spots within walking distance. The 8.5 rating reflects what you actually experience: solid service, comfortable accommodations, and a location that lets you dive into local culture without sacrificing comfort. It’s not trying to be the fanciest hotel in the city, but it delivers exactly what most travelers actually need — a reliable, comfortable base for exploring one of Southeast Asia’s most fascinating capitals.

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Facilities

Spa:

  • Full-body massage
  • Hand massage
  • Head massage
  • Couples’ massage
  • Foot massage
  • Neck massage
  • Back massage
  • Hot spring bath
  • Massage
  • Fitness center

Shops:

  • Convenience store on site

Bedroom:

  • Linens
  • Wardrobe or closet
  • Walk-in closet
  • Extra long beds (> 6.5 ft)

Kitchen:

  • Dining table
  • Cleaning products
  • Stovetop
  • Dryer
  • Kitchenware
  • Electric kettle
  • Kitchen
  • Washing machine
  • Microwave
  • Refrigerator
  • Kitchenette

Parking:

  • Valet parking
  • Parking garage
  • Electric vehicle charging station
  • Accessible parking

Bathroom:

  • Toilet paper
  • Towels
  • Bidet
  • Towels/Sheets (extra fee)
  • Bathtub or shower
  • Private Bathroom
  • Toilet
  • Free toiletries
  • Hairdryer
  • Bathtub
  • Shower

Outdoors:

  • Outdoor furniture
  • Sun deck
  • Terrace

Activities:

  • Water park
  • Hiking
  • Golf course (within 2 miles)

Living Area:

  • Dining area
  • Sofa
  • Sitting area
  • Desk

Common Areas:

  • Shared lounge/T V area

Food & Drink:

  • Grocery deliveries
  • Room service
  • Minibar

Accessibility:

  • Entire unit wheelchair accessible
  • Upper floors accessible by elevator
  • Entire unit located on ground floor

Miscellaneous:

  • Auditory guidance
  • Visual aids (tactile signs)
  • Visual aids ( Braille)
  • Bathroom emergency cord
  • Lowered sink
  • Raised toilet
  • Toilet with grab rails
  • Wheelchair accessible
  • Air conditioning
  • Smoke-free property
  • Heating
  • Soundproof rooms
  • Elevator
  • Family rooms
  • Facilities for disabled guests
  • Non-smoking rooms

Room Amenities:

  • Socket near the bed
  • Hypoallergenic
  • Hardwood or parquet floors
  • Tile/Marble floor
  • Soundproof
  • Private entrance
  • Carpeted
  • Ironing facilities
  • Iron

Transportation:

  • Bicycle rental
  • Shuttle service
  • Car rental
  • Airport shuttle

Languages Spoken:

  • English
  • Vietnamese

Cleaning Services:

  • Daily housekeeping
  • Suit press
  • Ironing service
  • Dry cleaning
  • Laundry

Safety & security:

  • Fire extinguishers
  • CCTV outside property
  • CCTV in common areas
  • Smoke alarms
  • Security alarm
  • Key card access
  • 24-hour security
  • Safe

Media & Technology:

  • Streaming service (like Netflix)
  • iPod dock
  • Flat-screen TV
  • Laptop safe
  • Cable channels
  • Satellite channels
  • Telephone
  • TV
  • Pay-per-view channels

Business Facilities:

  • Fax/Photocopying
  • Meeting/Banquet facilities

Front Desk Services:

  • Invoice provided
  • Concierge
  • ATM on site
  • Tour desk
  • Currency exchange
  • Express check-in/out
  • 24-hour front desk

Outdoor swimming pool:

  • Open all year
  • All ages welcome

Building Characteristics:

  • Private apartment in building

Entertainment & Family Services:

  • Evening entertainment
  • Playground
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House Rules at Lexington Westlake

Pets:

  • Pets are not allowed.

Parties:

  • Parties/events are not allowed

Smoking:

  • Smoking is not allowed.

Check-in:

  • From 14:00 to 00:00
  • You need to let the property know what time you’ll be arriving in advance.

Check-out:

  • Until 12:00

Children & Beds:

  • Children over 6 are welcome.

No age restriction:

  • There’s no age requirement for check-in

Cancellation/prepayment:

  • Cancelation and prepayment policies vary according to accommodation type. Enter your stay dates and check the conditions of your selected option.

Guest reviews

Staff:

8.5

Comfort:

8.5

Location:

8.2

Facilities:

8.8

Cleanliness:

8.7

Value for money:

8.2