

Lilyhome – Service Apartments of Vinhomes Metropolis near Lotte Overview
First Impressions
Walking into Lilyhome – Service Apartments of Vinhomes Metropolis near Lotte, you immediately get that “this is going to work out well” feeling. The building itself is part of the Vinhomes Metropolis complex, which honestly feels more like stepping into a modern residential tower than a typical hotel — and I mean that in the best way possible. There’s something refreshing about staying somewhere that doesn’t scream “tourist accommodation” from the moment you arrive.
Location & Getting Around
The location on Liễu Giai Street in Ba Dinh district is actually brilliant if you know Hanoi at all. You’re close enough to Lotte Center that you can walk there in about five minutes (hence the name), but you’re also positioned perfectly for exploring the more authentic parts of the city. The four-star property sits in what locals consider one of the better residential areas — you’ll see Vietnamese families going about their daily routines, which gives you a much more genuine feel for the city than staying in the Old Quarter tourist bubble.
The Apartment Experience
What sets this place apart is that you’re getting a proper service apartment rather than just a hotel room. Each unit comes with a full kitchen, which honestly saved me quite a bit of money during my stay. You know what’s great? Being able to grab fresh ingredients from the local markets and actually cook something instead of eating out for every single meal. The apartments are spacious — I mean, really spacious by Hanoi standards — and the modern furnishings feel like they belong in a high-end residential building rather than temporary accommodation.
Amenities & Daily Life
The building amenities are where this place really shines. There’s a decent fitness center, and the parking situation is actually sorted (which, if you’ve ever tried to park in central Hanoi, you’ll know is practically a miracle). The staff manages everything smoothly without being overly formal — they’re helpful when you need them but don’t hover around making you feel like you’re constantly being “serviced.” The whole setup just works well for longer stays or if you want to feel a bit more settled during your time in the city.
Why Guests Love It
I can see why couples rate this place so highly — there’s something intimate about having your own proper space in the city rather than just a hotel room. You get the independence of an apartment with the reliability of professional management, which is honestly the best of both worlds. The building’s location means you’re living like a local but with all the backup support you need as a visitor. It’s the kind of place where you can actually imagine extending your stay because it feels like a temporary home rather than just somewhere to sleep between sightseeing.


Facilities
Spa:
- Kids’ pool
- Yoga classes
- Fitness
- Spa facilities
- Beach umbrellas
- Beach chairs/Loungers
- Waterslide
Shops:
- Convenience store on site
- Hair/Beauty salon
Bedroom:
- Linens
- Wardrobe or closet
- Walk-in closet
Kitchen:
- Shared kitchen
- Dining table
- Cleaning products
- Stovetop
- Oven
- Electric kettle
- Kitchen
- Washing machine
- Microwave
- Refrigerator
- Kitchenette
Bathroom:
- Toilet paper
- Towels
- Bidet
- Towels/Sheets (extra fee)
- Guest bathroom
- Bathtub or shower
- Slippers
- Shared toilet
- Private Bathroom
- Toilet
- Free toiletries
- Hairdryer
- Bathtub
- Shower
Outdoors:
- Sun deck
- Patio
- Balcony
- Terrace
- Garden
Living Area:
- Dining area
- Sofa
- Fireplace
- Sitting area
- Desk
Common Areas:
- Shared lounge/T V area
Food & Drink:
- Grocery deliveries
- Snack bar
- Bar
- Room service
- Restaurant
Accessibility:
- Entire unit wheelchair accessible
Miscellaneous:
- Designated smoking area
- Air conditioning
- Smoke-free property
- Hypoallergenic room available
- Heating
- Soundproof rooms
- Elevator
- Family rooms
- Non-smoking rooms
Outdoor & View:
- Inner courtyard view
- City view
- Pool view
- Garden view
- Lake view
- View
Room Amenities:
- Socket near the bed
- Drying rack for clothing
- Clothes rack
- Hardwood or parquet floors
- Tile/Marble floor
- Soundproof
- Carpeted
- Fan
- Ironing facilities
- Iron
Languages Spoken:
- English
- Vietnamese
Cleaning Services:
- Daily housekeeping
- Dry cleaning
Safety & security:
- Fire extinguishers
- CCTV outside property
- CCTV in common areas
- Smoke alarms
- Security alarm
- 24-hour security
- Carbon monoxide detector
Services & Extras:
- Wake-up service
Media & Technology:
- Streaming service (like Netflix)
- Flat-screen TV
- Satellite channels
- CD player
- DVD player
- TV
- Pay-per-view channels
Front Desk Services:
- Private check-in/out
- Concierge
- ATM on site
- Currency exchange
- Express check-in/out
- 24-hour front desk
Building Characteristics:
- Private apartment in building
Entertainment & Family Services:
- Child safety socket covers
Indoor swimming pool Additional charge:
- Opening times
- Open all year
- All ages welcome
- Pool with view
- Beach chairs/Loungers


House Rules at Lilyhome – Service Apartments of Vinhomes Metropolis near Lotte
Pets:
- Pets are not allowed.
Parties:
- Parties/events are not allowed
Smoking:
- Smoking is not allowed.
Check-in:
- From 14:00 to 23:00
- You need to let the property know what time you’ll be arriving in advance.
Check-out:
- From 05:00 to 12:00
Children & Beds:
- Children of all ages are welcome.
No age restriction:
- There’s no age requirement for check-in
Cancellation/prepayment:
- Cancelation and prepayment policies vary according to accommodation type. Enter your stay dates and check the conditions of your selected option.
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