44B Ly Thuong Kiet Street, Hoan Kiem, Hanoi, Vietnam
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Melia Hanoi Overview

First Impressions

Walking into Melia Hanoi feels like stepping into a different world — and I mean that in the best way possible. This five-star property sits right on Ly Thuong Kiet Street in the heart of Hanoi, and honestly, the location couldn’t be better. You’re literally in the middle of everything that matters in the Old Quarter, but somehow the hotel manages to feel like a peaceful retreat from the beautiful chaos outside. The lobby has this sophisticated elegance that immediately tells you you’re somewhere special, without being intimidating about it.

The Perfect Hanoi Base

What I love about this spot is how it puts you right where you want to be. Hoan Kiem Lake is just a short walk away — you know, that gorgeous lake where locals do their morning tai chi and evening strolls. The location score of 9.3 isn’t just a number; couples especially seem to get it, rating the area 9.5 for romantic getaways. You can walk to the Temple of Literature, explore the narrow streets of the Old Quarter, or catch a water puppet show without needing taxis or lengthy commutes. Actually, having private parking here is pretty remarkable given how central you are — most hotels in this area can’t offer that.

The Room Experience

I’ll be honest — the beds here are something else. There’s a reason guests keep mentioning the comfort level, and after spending a few nights, I totally get it. The room design strikes this nice balance between modern luxury and subtle Vietnamese touches. Everything feels thoughtfully planned, from the lighting to the way the space flows. You get proper blackout curtains (essential for jet lag recovery), and the bathrooms are spacious enough that you don’t feel cramped — which, let’s face it, can be an issue in city center hotels.

Food That Actually Delivers

Here’s where Melia Hanoi really surprised me. Hotel food can be hit or miss, but the restaurant here consistently delivers meals that are genuinely worth recommending. The breakfast buffet covers all the bases — you’ve got your international options alongside Vietnamese specialties, so whether you want pho to start your day or prefer something more familiar, you’re covered. What impressed me most was the quality; it’s not just about variety, but everything actually tastes good. The staff seems to take real pride in the food program, and it shows.

Why Guests Love It

There’s something telling about a hotel that has more repeat guests than most other properties — people don’t come back unless they’ve had a genuinely good experience. I think it comes down to how Melia Hanoi handles the details. The service feels personal without being intrusive, the location gives you authentic Hanoi access without the noise and hassle, and the overall experience feels polished but not stuffy. Whether you’re here for business or exploring Vietnam’s capital with someone special, this place just works. It’s the kind of hotel that makes you feel like you’ve made a smart choice, and honestly, that peace of mind is worth a lot when you’re traveling.

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Facilities

Spa:

  • Kids’ pool
  • Locker rooms
  • Personal trainer
  • Yoga classes
  • Fitness
  • Spa/Wellness packages
  • Spa facilities
  • Hair treatments
  • Beauty services
  • Hot tub/Jacuzzi
  • Massage
  • Spa
  • Fitness center
  • Sauna

View:

  • City view
  • View

Bedroom:

  • Wardrobe or closet

General:

  • Designated smoking area
  • Air conditioning
  • Smoke-free property
  • Wake-up service
  • Heating
  • Car rental
  • Interconnecting room(s) available
  • Packed lunches
  • Carpeted
  • Soundproof rooms
  • Elevator
  • Hair/Beauty salon
  • Ironing facilities
  • Facilities for disabled guests
  • Non-smoking rooms
  • Iron
  • Wake-up service/Alarm clock
  • Room service

Kitchen:

  • Electric kettle

Bathroom:

  • Toilet paper
  • Towels
  • Bathtub or shower
  • Slippers
  • Private Bathroom
  • Toilet
  • Free toiletries
  • Hairdryer
  • Shower

Outdoors:

  • Sun deck
  • BBQ facilities
  • Terrace

Activities:

  • Tour or class about local culture
  • Happy hour
  • Themed dinners
  • Bike tours
  • Playground
  • Casino

Living Area:

  • Desk

Food & Drink:

  • Fruit
  • Wine/Champagne
  • Special diet meals (on request)
  • Snack bar
  • Breakfast in the room
  • Bar
  • Minibar
  • Restaurant

Accessibility:

  • Upper floors accessible by elevator

Room Amenities:

  • Socket near the bed
  • Clothes rack

Languages Spoken:

  • English
  • Spanish
  • French
  • Vietnamese

Cleaning Services:

  • Suit press
  • Ironing service
  • Dry cleaning
  • Laundry

Safety & security:

  • Fire extinguishers
  • CCTV outside property
  • CCTV in common areas
  • Smoke alarms
  • Security alarm
  • Key card access
  • 24-hour security
  • Safe

Media & Technology:

  • Flat-screen TV
  • Cable channels
  • Telephone
  • TV

Business Facilities:

  • Fax/Photocopying
  • Business center
  • Meeting/Banquet facilities

Front Desk Services:

  • Invoice provided
  • Private check-in/out
  • Concierge
  • ATM on site
  • Baggage storage
  • Tour desk
  • Currency exchange
  • Express check-in/out
  • 24-hour front desk

Outdoor swimming pool Free!:

  • Seasonal
  • All ages welcome
  • Pool with view
  • Pool/Beach towels
  • Beach umbrellas
  • Fenced pool

Entertainment & Family Services:

  • Babysitting/Child services
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House Rules at Melia Hanoi

Pets:

  • Pets are not allowed.

Groups:

  • When booking more than 9 rooms, different policies and additional fees may apply.

Check-in:

  • From 14:00
  • Guests are required to show a photo ID and credit card at check-in.

Check-out:

  • Until 12:00

Children & Beds:

  • Children of all ages are welcome.

No age restriction:

  • There’s no age requirement for check-in

Cancellation/prepayment:

  • Cancelation and prepayment policies vary according to accommodation type. Enter your stay dates and check the conditions of your selected option.

Guest reviews

Staff:

9.2

Comfort:

9.3

Location:

9.2

Free Wifi:

8.6

Facilities:

8.9

Cleanliness:

9.2

Value for money:

8.6