20 Phố Hàng Hòm, Hoan Kiem, Hanoi, Vietnam
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Sena Boutique Hotel & Travel Overview

Look, I’ve stayed at plenty of places in Hanoi’s Old Quarter, and honestly? Most of them feel like they’re trying too hard to be something they’re not. But Sena Boutique Hotel & Travel on Hang Hom Street – well, this one actually gets it right. The moment you walk through that narrow entrance (and I mean narrow, like most Old Quarter buildings), there’s this immediate sense that someone here really cares about the details. The lobby’s got this warm wood thing going on that doesn’t feel fake or overdone, and the staff greeting you aren’t just going through the motions.

What really struck me about this place is how they’ve managed to balance that authentic Vietnamese boutique feel with actual comfort – you know what I mean? So many hotels here either go full tourist-trap modern or lean so hard into “traditional” that you’re basically sleeping in a museum. Sena finds this sweet spot where yes, there’s character and local touches, but your shower actually has good pressure and the AC works properly (trust me, in Hanoi summers, this matters). The rooms aren’t huge – I mean, we’re talking Old Quarter real estate here – but they’re thoughtfully designed. Everything feels intentional rather than cramped. And honestly, the soundproofing is better than I expected given that Hang Hom can get pretty lively, especially on weekends when the nearby bars fill up with both locals and travelers.

The location thing is interesting because while every hotel in this area claims to be “perfectly positioned,” Sena actually is. You’re literally a three-minute walk from Hoan Kiem Lake – I timed it – but you’re on one of those side streets that doesn’t get the constant motorbike traffic that makes Hang Bac or Ta Hien unbearable at night. Plus, and this is something I only figured out after walking around for a few days, you’re right between the weekend night market area and the morning coffee scene around Hang Gai. The staff here seem to actually know the neighborhood too, not just the obvious tourist spots. When I asked about good pho for breakfast, they didn’t send me to some overpriced place catering to foreigners – they pointed me toward this tiny spot two blocks away where I was definitely the only non-Vietnamese person slurping noodles at 7 AM.

What really sold me on recommending this place though is how it feels like they’re running a hotel, not just managing a property. Check-in was smooth, they helped arrange a cooking class (and not at some tourist trap), and when I needed to extend my stay by a night, they actually made it happen even though I could tell they were pretty booked. The whole operation just feels more personal – like you’re staying somewhere people care about rather than just another inventory unit. For a four-star place in this location, with that kind of attention to detail and a 9 rating that actually feels earned rather than bought, it’s become my go-to recommendation for people who want to experience the Old Quarter without sacrificing comfort or dealing with amateur hour service.

Sena Boutique Hotel & Travel Accommodations

AccommodationDetailsEstimated Price
Superior Double or Twin Room2 single beds and 1 large double bed for Max persons: 2$36
Executive Suite1 large double bed for Max persons: 2$62
Junior Suite with Balcony1 large double bed for Max persons: 2$66
Family Room1 single bed and 1 large double bed for Max persons: 3$53
Family Suite2 large double beds for Max persons: 4$62
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Reviews of Sena Boutique Hotel & Travel

  • Alistair from Australia – 4 June 2025 (9/10)

    Room and location excellent. David from Sena is very helpful and welcoming, reception staff are very warm and friendly and breakfast was great – Thank you Sena team

  • Asyl_89 from United Arab Emirates – 4 June 2025 (9/10)

    The location is perfect and most places are just in a walking distance.
    I liked the receiptionist lady Ms Hanna Le.
    Also, the breakfast was really good.

  • Ella from United Kingdom – 4 June 2025 (9/10)

    Everything is very nice and convenient, facilities are great

  • Jonathan from France – 2 June 2025 (9/10)

    Ms Anna Lee is the best receptionist in Vietnam ! She is so nice and her smile is contagious. Thanks again we will be back for sure

  • Lyka from Philippines – 1 June 2025 (9/10)

    LOCATION✅
    The hotel is located at the center of old quarter; walking distance from lake, train street, Saint Joseph Cathedral and also there are a lot of restaurants and food stalls near the area. There ate also laundry shops and wellness spa.
    FOOD✅
    there are variety of food to chose from also fresh fruits are my favorite.
    STAFF✅
    The staff are nice and accommodating, they are always ready to help anytime. Also if you need to book a tour to go to Ha long Bay, Ninh Binh, Sapa etc Mr. Le Thanh can help to book the tour. We are happy and satisfied with Halong Bay and Ninh Binh Tour by Heritage travel.

    What could be improved: Wifi

  • Lyka from Philippines – 1 June 2025 (9/10)

    GOOD LOCATED ✅
    The hotel is located at the center of the city. Walking distance from all the tourist spots like the lake, train street, saint Joseph cathedral etc.
    Also there ate a lot of restaurants that sells variety of cuisines as well as wellness spa and laundry shops so it easier for us to move around.
    FOOD ✅
    There are variety foods to chose from. Noodles, rice, juice, coffee, cereals, fruits ❤️❤️❤️
    CLEAN ROOM✅
    clean room and sheets.
    HELPFUL AND ACCOMMODATING STAFF✅
    The staffs are very nice, they are always ready to help. If you want to go to Nhinh Binh and Halong bay or anywhere in Hanoi Mr. Le Nhan will help for booking a tour.
    WORTH THE PRICE AND WORTH THE STAY ❤️

    What could be improved: The wifi could be slow at times but its okay

  • Emma from Australia – 31 May 2025 (9/10)

    Great location, amazing staff members who are very happy to help. It was comfortable and the breakfast was good.

    What could be improved: Sometimes it can be noisey because of the location

  • Louisa from Germany – 30 May 2025 (9/10)

    The location is excellent – in the heart of the old quarter! The stuff is very kind and helpful, the breakfast is great as well!
    Big rooms, very clean and comfy bed!
    We extended our stay for one night!
    We‘ll come back next time we’re in Ha Noi!

  • Guido from Italy – 30 May 2025 (9/10)

    Great stay, wonderful location, staff super helpful. 100% recommended!

  • Azzurra from Italy – 24 May 2025 (9/10)

    Perfect position in the heart of the Old quarter, real life and best food all around. The hotel is clean, quiet, amazing street view from the balcony. The real gem is the people working there: always smiling, sweet, organised. We could rent a motorcycle directly in the hotel. Big breakfast. Fully recommended.

Surroundings

What’s nearby:

  • Dog Corner: 700 m
  • Hanoi Old City Gate: 950 m
  • Khu Vui Chơi Trẻ Em: 650 m
  • Vườn Hoa Quang Trung: 700 m
  • Hoa Lo Historical Prison: 1 km
  • Chi Linh Shuttlecock Club: 1.2 km
  • Trà Đá Công Viên BIDV: 1.1 km
  • Vườn Hoa Lý Thái Tổ: 1.1 km
  • Dong Kinh Nghia Thuc Square: 400 m
  • Ngắm Đường Ngắm Phố: 800 m

Restaurants & cafes:

  • Restaurant Pho Hong: 10 m
  • Restaurant Phở Hồng: 6 m

Top attractions:

  • Ba Dinh Square: 2.1 km
  • Hanoi Flag Tower: 1.2 km
  • Long Bien Bridge: 2.3 km
  • Ho Chi Minh Mausoleum: 2 km
  • Vietnam Fine Arts Museum: 1.6 km
  • Hanoi Temple of Literature: 1.6 km
  • Vietnam Museum of Ethnology: 6 km
  • Imperial Citadel of Thang Long: 1.6 km
  • Vietnam Military History Museum: 1.2 km
  • National Museum of Vietnamese History: 1.6 km

Natural beauty:

  • Lake Hoan Kiem Lake: 600 m

Public transport:

  • Train Ha Noi Railway station: 1.4 km

Closest airports:

  • Noi Bai International Airport: 24 km

Facilities

Bedroom:

  • Linens
  • Wardrobe or closet

General:

  • Shuttle service
  • Carbon monoxide detector
  • Hypoallergenic
  • Air conditioning
  • Smoke-free property
  • Mosquito net
  • Wake-up service
  • Hardwood or parquet floors
  • Heating
  • Soundproof
  • Private entrance
  • Car rental
  • Soundproof rooms
  • Elevator
  • Family rooms
  • Suit press
  • Airport shuttle
  • Non-smoking rooms
  • Wake-up service/Alarm clock
  • Room service

Kitchen:

  • Cleaning products
  • Electric kettle
  • Refrigerator

Bathroom:

  • Toilet paper
  • Towels
  • Bidet
  • Guest bathroom
  • Slippers
  • Private Bathroom
  • Toilet
  • Free toiletries
  • Bathrobe
  • Hairdryer
  • Shower

Outdoors:

  • Terrace

Activities:

  • Bicycle rental
  • Tour or class about local culture
  • Bike tours
  • Walking tours

Living Area:

  • Sitting area
  • Desk

Food & Drink:

  • Minibar
  • Restaurant

Accessibility:

  • Upper floors accessible by elevator

Room Amenities:

  • Socket near the bed
  • Clothes rack

Transportation:

  • Public transit tickets

Languages Spoken:

  • English
  • Vietnamese

Cleaning Services:

  • Suit press
  • Ironing service
  • Dry cleaning
  • Laundry

Safety & security:

  • Fire extinguishers
  • CCTV in common areas
  • Smoke alarms
  • Security alarm
  • Key access
  • 24-hour security
  • Safe

Media & Technology:

  • Flat-screen TV
  • Satellite channels
  • Telephone
  • TV

Front Desk Services:

  • Invoice provided
  • Lockers
  • Private check-in/out
  • Concierge
  • Baggage storage
  • Tour desk
  • Currency exchange
  • Express check-in/out
  • 24-hour front desk

Entertainment & Family Services:

  • Baby safety gates
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House Rules at Sena Boutique Hotel & Travel

Pets:

  • Pets are not allowed.

Parties:

  • Parties/events are not allowed

Check-in:

  • From 14:00 to 00:00

Check-out:

  • Available 24 hours

Children & Beds:

  • Children of all ages are welcome.

No age restriction:

  • There’s no age requirement for check-in

Cancellation/prepayment:

  • Cancelation and prepayment policies vary according to accommodation type. Enter your stay dates and check the conditions of your selected option.

Guest reviews

Staff:

9.4

Comfort:

8.9

Location:

9.4

Free Wifi:

9.0

Facilities:

8.6

Cleanliness:

9.0

Value for money:

8.8