

Westlake Pearl Apartment & Hotel – By Pegasy Group Overview
First Impressions
Walking into Westlake Pearl Apartment & Hotel – By Pegasy Group, you immediately sense this isn’t your typical hotel experience. Tucked away on a quiet lane in Tay Ho, this five-star property feels more like discovering a well-kept secret than checking into a standard accommodation. The lobby strikes that perfect balance between elegant and welcoming — you know, the kind of place where you actually want to linger with a coffee rather than rush through.
The Tay Ho Advantage
Here’s what I love about this location — you’re right in the heart of Hanoi’s expat district, but it doesn’t feel touristy or overwhelming. Tay Ho has this laid-back vibe that’s honestly refreshing after the controlled chaos of the Old Quarter. You can walk to some genuinely excellent cafes and restaurants that locals actually frequent, and West Lake is literally at your doorstep. I mean, watching sunrise over the water from this neighborhood? It’s something you’ll remember long after you’ve left Vietnam.
Living Space That Actually Works
The apartment-style accommodations here are what really set this place apart from typical hotel rooms. Each unit comes with a proper kitchen setup — not just a mini-fridge and kettle, but actual cooking facilities that you might use. The living areas feel spacious without being cavernous, and honestly, the design manages to feel both contemporary and warm. You get the luxury touches you’d expect from a five-star property, but it’s the thoughtful details that impressed me most — like having enough outlets where you actually need them.
Amenities Worth Mentioning
The restaurant serves a solid mix of Vietnamese and international dishes, though I’d recommend venturing out to explore the neighborhood’s dining scene too. What really works well is the spa — it’s intimate rather than massive, which means you’re not fighting crowds for treatments. The staff genuinely knows what they’re doing, and the treatments incorporate local techniques that you won’t find everywhere. Parking is available, which might not sound exciting but trust me, in Hanoi it’s actually a big deal.
Why Guests Love It
There’s something about this place that just clicks, especially for couples — and I can see why the feedback consistently highlights that. It’s got this residential feel that makes longer stays comfortable, but the service standards keep it feeling special rather than routine. The Pegasy Group has managed to create something that feels authentically local while maintaining those luxury standards that make a vacation feel like, well, a vacation. You’re not just staying in Hanoi; you’re actually living in Tay Ho for a few days, and that distinction makes all the difference.


Facilities
Spa:
- Yoga classes
- Massage chair
- Spa/Wellness packages
- Spa lounge/Relaxation area
- Spa facilities
Bedroom:
- Linens
- Wardrobe or closet
- Extra long beds (> 6.5 ft)
General:
- Shuttle service
- Pet basket
- Carbon monoxide detector
- Shared lounge/T V area
- Designated smoking area
- Air conditioning
- Smoke-free property
- Hypoallergenic room available
- Executive lounge access
- Wake-up service
- Hardwood or parquet floors
- Heating
- Soundproof
- Car rental
- Packed lunches
- Soundproof rooms
- Elevator
- Fan
- Family rooms
- Ironing facilities
- Non-smoking rooms
- Iron
- Room service
Kitchen:
- Dining table
- Dryer
- Kitchenware
- Electric kettle
- Kitchen
- Washing machine
- Microwave
- Refrigerator
- Kitchenette
Bathroom:
- Toilet paper
- Towels
- Slippers
- Private Bathroom
- Toilet
- Free toiletries
- Hairdryer
- Shower
Outdoors:
- Outdoor furniture
- Sun deck
- Balcony
- Terrace
- Garden
Activities:
- Bicycle rental
- Cooking class
- Tour or class about local culture
- Happy hour
- Bike tours
- Walking tours
- Bar crawls
- Evening entertainment
- Golf course (within 2 miles)
Living Area:
- Dining area
- Sofa
- Sitting area
- Desk
Food & Drink:
- Coffee house on site
- Wine/Champagne
- Kids’ meals
- Snack bar
- Bar
- Restaurant
- Tea/Coffee maker
Accessibility:
- Entire unit wheelchair accessible
- Upper floors accessible by elevator
Room Amenities:
- Socket near the bed
- Clothes rack
Languages Spoken:
- English
- Korean
- Vietnamese
- Chinese
Cleaning Services:
- Daily housekeeping
- Suit press
- Ironing service
- Dry cleaning
- Laundry
Safety & security:
- Fire extinguishers
- CCTV outside property
- CCTV in common areas
- Smoke alarms
- Security alarm
- Key card access
- Key access
- 24-hour security
Media & Technology:
- Streaming service (like Netflix)
- Flat-screen TV
- TV
- Pay-per-view channels
Business Facilities:
- Meeting/Banquet facilities
Front Desk Services:
- Invoice provided
- Private check-in/out
- Concierge
- Baggage storage
- Tour desk
- Currency exchange
- Express check-in/out
- 24-hour front desk
Entertainment & Family Services:
- Baby safety gates


House Rules at Westlake Pearl Apartment & Hotel – By Pegasy Group
Pets:
- Free! Pets are allowed on request. No extra charges.
Parties:
- Parties/events are not allowed
Check-in:
- From 14:00 to 00:00
Check-out:
- From 11:00 to 12:00
Children & Beds:
- Children of all ages are welcome.
No age restriction:
- There’s no age requirement for check-in
Cancellation/prepayment:
- Cancelation and prepayment policies vary according to accommodation type. Enter your stay dates and check the conditions of your selected option.
Guest reviews
Staff:
Comfort:
Location:
Free Wifi:
Facilities:
Cleanliness:
Value for money:

